FAQs

Q.1Online Payment-TPCODL

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Q.2How can I get a temporary connection?

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Q.3How much length of service line, I am to pay for?

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Q.4What shall I do towards additions and alterations of my installation?

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Q.5What is the procedure of enhancement of connected load or contract demand?

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Q.6Who will do electrical installation in my premises?

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Q.7When should I receive my bill?

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Q.8When and how do I pay my bill?

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Q.9Who will solve billing dispute, when and how?

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Q.10How do I get reconnected and what is the reconnection charges?

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Q.11Whom should I contact if there is a fear of safety in my electrical installation?

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Q.12What is the declared voltage I am entitled to?

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Q.13What is the allowed variation in voltage?

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Q.14What do I do if my voltage is low?

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Q.15How is the agreement between the supplier and consumer terminated?

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Q.16Where can I appeal against decisions of OERC?

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Q.17How can I redress my grievances with the licensee?

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Q.18What are the Documents Required for New Connection?

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Q.19What are the necessary fees / charges to be paid?

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